Terms of Service – Enhanced Inbox

Effective Date: May 12, 2025

These Terms of Service (“Terms”) govern the use of Enhanced Inbox (“we,” “us,” “our”) by both (1) Publishers who send or analyze email campaigns using our platform and (2) End Users who connect their inboxes for deliverability measurement. By accessing or using the Service, you agree to be bound by these Terms.

1. Definitions

Publisher: Any user or entity using Enhanced Inbox to send, test, or analyze email deliverability.
End User: Any individual or entity who connects an email account to Enhanced Inbox for the purpose of monitoring inbox placement.
Service: All software, tools, APIs, and websites provided by Enhanced Inbox.

2. Eligibility

You must be at least 18 years of age and legally able to enter into binding agreements. You agree to use the Service only in compliance with applicable laws.

3. Account Registration

You must provide accurate and complete information during registration. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized use or suspected breach.

4. Acceptable Use

Use the Service to send spam or unsolicited commercial emails
Connect inboxes you do not own or have authorization to use
Use automated tools to scrape, extract, or interfere with data
Attempt to reverse-engineer, modify, or disrupt the platform
Violate laws such as CAN-SPAM, GDPR, or other regulations

We reserve the right to suspend or terminate any account for abusive, illegal, or unauthorized use.

5. Permissions and Access

Publishers: You grant Enhanced Inbox the right to process metadata from your email campaigns solely for the purpose of analyzing inbox placement and deliverability.
End Users: You authorize Enhanced Inbox to access your inbox metadata (e.g., subject lines, folder placement) strictly for measuring email delivery. We do not access email body content unless explicitly approved by you.

You may revoke inbox access at any time through your account settings.

6. Subscription and Payment

Publishers may be required to subscribe to a paid plan. Fees are billed in advance and are non-refundable unless otherwise stated. Subscription details and pricing are available on our website.

7. No Guarantee of Inbox Placement

Enhanced Inbox provides tools to analyze inbox performance but does not guarantee inbox placement, open rates, or deliverability outcomes. Results depend on multiple external factors including content, sending infrastructure, sender reputation, and recipient behavior.

8. Intellectual Property

All content, software, and trademarks on the Service are the property of Enhanced Inbox or its licensors. You may not copy, modify, or distribute any part of the platform without our written permission.

9. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate access for violations of these Terms. Upon termination, your data may be deleted or archived in accordance with our data retention policy.

10. Limitation of Liability

To the fullest extent permitted by law, Enhanced Inbox is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. This includes loss of revenue, email delivery failure, or account suspensions from third-party platforms.

11. Third-Party API Compliance

You agree to comply with all third-party API terms when using integrations (e.g., Gmail API, Microsoft Graph). Violation of third-party terms may result in account suspension.

12. Changes to Terms

We may update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes must be resolved in the courts of that jurisdiction.

14. Contact

For legal or support inquiries:
Email: [email protected]